6.1. Return Conditions
Product return is possible if the following conditions are met:
- The customer has informed us by phone or by email about the return within 15 days from the purchase of the product.
- Return shipping costs are charged to the customer.
- Each product is in the state in which it was received, unused, worn, dirty or in any other condition than its original.
- Each product to be returned is packed properly to be shipped with a courier of your choice.
Also keep in mind that:
- Return products can be changed with another product.
- Returned products are your responsibility until they reach us.
- If a product is defective, call us at 00302111824211 to first describe the problem and have your money refunded.
14 El. Venizelou Str., Athens, Attiki, P.C. 12132, Greece
As soon as we receive the products you have returned, the refund procedures will begin. The way the refund is made depends on the payment method you have chosen. Thus, the amount will be refunded either by canceling your credit card billing, or by refunding money via Paypal, or by depositing the amount in the bank account you will indicate to us as long as you paid by cash on delivery.